Operations Management is the systematic approach and control of the processes that transform inputs (e.g., human resources, facilities, materials, processes, enterprise management information systems, etc.) into finished goods and services. The operation function is one of the important cores of a business, that helps an organization in efficiently achieve missions such as increasing productivity and quality. This course will deal with the role of operations management in a total organization, and introduce classic and up-to-date tools and concepts used to support managerial decisions.