CIV1289H: The Business of Knowledge in Civil Engineering

The course aims at exposing graduate students to the principles of knowledge management systems within a globalized/networked organization. The concept of knowledge as commodity will be investigated along with means to harness, collect, package, and market knowledge. This will be coupled with introduction of the concepts of knowledge supply chains, business models, and strategic planning. The objective is to allow students to learn the principles of managing innovation and collective learning within their organization to boost knowledge production, understand how to formulate a modern knowledge organization, and be familiar with business aspects of knowledge supply chains. In all of these topics, case studies will be presented. These include traditional and knowledge-savvy cases within and outside the civil engineering domain. This course introduces students to the following fundamental concepts: Business models: how companies are organized, how do they model customer needs, generate value, deliver services, and manage their supply chains; Strategic thinking: how companies analyze their competitiveness, evaluate their competitors, position themselves, develop strategies/alliances for change. The role of process management and reengineering along with advanced information systems in achieving organizational strategies. The Knowledge economy: main characteristics/challenges of the emerging knowledge economy. Modes/means for finding, collating and packaging knowledge. Weaving and managing knowledge supply chains. Re-engineering organizations to boost innovation and collective intelligence.

0.50
St. George
In Class