This course will provide an overview of the current status of program planning and evaluation. Its purpose is to give participants an understanding of the planning and evaluation process, to familiarize them with current program planning and evaluation techniques and to have them develop the skills to apply these techniques to the health and social services sector.

The objectives of the course include: 1) Reviewing the role of program planning and evaluation within broader management and policy processes, and discussing the characteristics and nature of these activities. 2) Discussing the different types of evaluation, including needs assessments, process and outcome evaluations, from the perspectives of different stakeholders. 3) Developing the skills to apply planning and evaluation concepts to the health and social services sector. 4) A secondary objective of the course is to provide an opportunity for students to develop expertise in working in groups in an online environment.

Learner Competencies: Accountability; Analytical Thinking; Change Leadership; Collaboration; Impact & Influence; Information Seeking; Initiative; Organizational Awareness; Process Management and Organizational Design.