Awareness of the importance of quality has increased dramatically. Understanding and improving quality is a key factor leading to company’s success and its enhanced competitive position. The course focuses on the following topics in Quality Assurance: Introduction to quality engineering, TQM, costs of quality, quality and productivity, statistical process control, process capability analysis and supplier-producer relations, quality standards and certification, six sigma philosophy and methodology, quality/process improvement using designed experiments, and an overview of acceptance sampling.