Special Topics in Operations Management — Applied Generative AI for Business Decision Making
Generative AI is rapidly reshaping business strategy, operations, and customer experience across industries. To thrive in this evolving landscape, modern MBA graduates must be fluent in both business acumen and AI literacy. This course provides a comprehensive introduction to Generative AI (GenAI) and Large Language Models (LLMs), the essential tools built around them, and practical methodologies for leveraging these technologies to drive informed business decision-making and significantly boost organizational productivity.