RSM5401H: Business Operations

This course aims at illustrating how to design and manage the operating system of a company. At the end of the course participants will be able to analyze the production system of an enterprise, to assess its overall fit with the strategic objectives and with the competitive strategy of the firm and to propose redesign options. Participants will be endowed with tools and principles suitable for focusing on business priorities and identifying possible gaps between the actual performance of the operating system and the expected one. Furthermore, the course will provide participants with an overview of the main levers that managers can use to shape (or re-shape) the structural and organizational aspects of the operating system in order to leverage it as a competitive weapon. The course introduces also an overview of the Lean Manufacturing principles and gives participants the opportunity to apply a Lean Assessment Tool.

0.50
St. George