This course analyzes the relationship between management and workers in an engineering (including construction and manufacturing) environment. The course takes a holistic and strategic view of how industrial relations affect the business environment. Students will study industrial relations from the context of engineering-related industries, economics, sociology, and psychology. Students will develop an historical appreciation and perspective of the evolution and development of labour relations through concepts presented by figures such as Adam Smith, Fredrick Taylor, Charles Deming, and J.M. Juran. The goal of the course is to provide a general manager with a thorough understanding of how they can develop a competitive advantage for their organization through effective and thoughtful human resource management practices. In the context of how they relate to engineering and industrial relations, the course topics include: organizational behaviour including methods of motivation, scientific management, quality control, employment and economics, employment as a social relation, unions and other forms of employee representation, internal labour markets, strategic planning and the formulation of human resource strategy, practices and policies.