This course is for those who are interested in gaining insight into how organizations work, why they so often don't work very well and how to be more effective working in and with organizations. The purpose of this course is to make you aware of the hidden assumptions, concepts, and principles that underlie the way organizations are designed. Organizations are designed to induce certain kinds of behaviour. This insight will enable you to see what the organization should be good at and the kinds of limitations and constraints that the design puts on its functioning. If you are aware of the intentions and the limitations, you will be able to be more effective in your own work, more effective in dealing with other organizations as suppliers or customers, and ultimately more effective at designing an organization for which you have responsibility.